LIVE GOODS

We ask that you take extra care with your living plants as they are perishable and subject to variable conditions such as weather, transportation, soil quality, watering, and positioning in your garden. Acceptance of our plant products at the time of sale is considered proof of good health and survivability. Because live plants are subject to variable conditions, we offer a 48 hour return window on live goods. Plants must be returned in the original container. Once live goods have been planted, they are not returnable. Live goods purchased at a discounted price are final sale.

We are happy to share our expertise with you to maximize your success with our plants, trees, and shrubs. At the time of purchase, please see one of our specialists with questions or explore the Resources tab of the website for care guides and tips.

HARD GOODS & GIFT ITEMS

It is our hope that you’ll be completely satisfied with your purchase from Marcum’s Nursery. If you aren’t, Marcum’s Nursery accepts returns on all non-plant products within 30 days of purchase or shipment when accompanied by an original receipt. The item must have been purchased at full-price and returned in the original condition and packaging. After 30 days hard good items and gift merchandise is non-returnable. 

SALE ITEMS

All items, both live and hard goods, purchased at a discounted rate are final sale and not eligible for returns or exchanges.

FUNDRAISER ITEMS

Live good online fundraiser purchases are eligible for return at any point during the fundraising pre-sale period. Once a fundraising organization pre-sale period has closed, all sales are final. Marcum’s Nursery gift cards purchased online through a fundraiser organization are final sale.

MARCUM’S NURSERY GIFT CARDS

Marcum’s Nursery gift cards purchased online, through a fundraiser organization, or in-store are non-refundable. Gift cards never expire and can be used at any Marcum’s Nursery location.